Users can cancel their service or subscription within a specified period (e.g., 24 hours) from the time of purchase for a full refund. Cancellations made after this period may not be eligible for a refund.
To request a refund, users must submit a formal request through the designated process on our platform. The request should include transaction details, a valid reason for cancellation, and any supporting documentation as required.
Refunds are applicable only if the service is canceled before the start of any associated cricket event or service. If the event or service has commenced, cancellations may not be eligible for a refund.
Once a refund request is approved, refunds will be processed within a specified timeframe (e.g., 7-10 business days). Users will receive a notification once their refund has been processed.
Refunds will be issued to the original payment method used for the transaction. Users should ensure that the payment method is active and able to receive refunds.